Frequently Asked Questions
Learn more about Context Indexer and how it can help you organize and search your information.
What is Context Indexer?
Context Indexer is an AI-powered knowledge management platform that helps you organize, search, and extract insights from all your information sources. Connect websites, documents, RSS feeds, and more to create a searchable knowledge base that understands context and meaning, not just keywords.
Context Indexer is perfect for researchers, content creators, businesses, and anyone who works with large amounts of information. Whether you're a journalist tracking stories, a researcher gathering sources, or a business organizing knowledge across teams, Context Indexer helps you find what you need instantly.
Unlike simple bookmarks, Context Indexer actually reads and understands your content. Instead of just storing links, it processes the full text and creates an intelligent search experience. You can ask natural language questions like 'What did I save about renewable energy costs?' and get precise answers from across all your sources.
You can connect websites, RSS feeds, WordPress sites, Medium publications, PDF documents, Word files, text files, and more. We're constantly adding support for new source types. If there's a specific source you need, just let us know!
Getting Started
Getting started is easy! Click the 'Sign Up' button and create your account with email or social login. You'll get a free trial with credits to test all features. No credit card required to start.
Your free trial includes full access to all features with a generous credit allowance. You can add sources, create knowledge bases, use AI search, and experience everything Context Indexer offers. The trial gives you enough credits to process hundreds of pages of content.
After signing up, start by adding a few sources that interest you - maybe your favorite blog, a news site, or some documents you reference often. Once they're processed, try searching with natural language questions to see the magic happen. Our onboarding guide will walk you through each step.
You can be up and running in minutes! Adding sources is as simple as pasting a URL or uploading a file. Processing time varies by content size, but most sources are ready to search within 5-10 minutes. Large document collections might take longer.
How It Works
We use advanced natural language processing and semantic search technology to understand the meaning and context of your content. This goes beyond keyword matching to truly comprehend what you're looking for and find the most relevant information across all your sources.
When you add a source, our system fetches the content, extracts the text, and processes it through our AI pipeline. We identify key concepts, relationships, and create semantic embeddings that enable intelligent search. The original formatting and structure are preserved while making everything searchable.
Our AI search understands context and intent, not just keywords. You can ask questions like 'What are the main benefits of remote work?' and get comprehensive answers compiled from multiple sources. The system can make connections between related concepts even when they use different terminology.
Yes! For dynamic sources like RSS feeds and websites, we automatically check for updates and process new content. You can also manually refresh any source or set up automatic update schedules based on your needs.
Pricing & Plans
We use a credit-based system that's fair and transparent. Credits are consumed when processing content and performing AI searches. Different plans offer different monthly credit allowances. You only pay for what you use, and any unused credits roll over to the next month.
Credits are our usage currency. Processing a document page costs a few credits, and each AI search uses credits too. We designed this system to be predictable - you'll always know how much capacity you have and how much activities cost.
We offer several plans from individual users to large organizations. Plans include generous credit allowances, with higher tiers offering more credits, advanced features, and team collaboration tools. Check our pricing page for current options and features.
Absolutely! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades typically apply at your next billing cycle. All your data and sources remain intact when changing plans.
Security & Privacy
We take security seriously. All data is encrypted in transit and at rest using industry-standard encryption. We follow best practices for data protection and regularly audit our security measures. Your content is private and secure.
You do! Your content, sources, and knowledge bases belong entirely to you. We never use your data to train models, share it with third parties, or use it for any purpose other than providing you service. You can export or delete your data at any time.
We're committed to protecting your privacy. We only collect data necessary to provide the service, and we never sell or share personal information. Our privacy policy clearly explains what we collect, how we use it, and your rights regarding your data.
Yes, we comply with major data protection regulations including GDPR and CCPA. We provide the tools and processes needed for you to exercise your data rights, including data portability and deletion.
Support & Help
We're here to help! You can reach us through email support, our help documentation, or the in-app chat. We respond quickly and are always happy to help you get the most out of Context Indexer.
Yes! We have comprehensive documentation covering all features, step-by-step guides, and best practices. You'll find tutorials, FAQ sections, and detailed explanations of how to use every feature effectively.
Absolutely! We love hearing from users about what features would be most valuable. You can submit feature requests through our support channels, and we actively consider user feedback in our development roadmap.
We offer a satisfaction guarantee. If you're not happy with Context Indexer within your first 30 days, we'll provide a full refund. We're confident you'll love the platform, but we want you to feel secure in trying it out.
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